THIS WEEK’S FOCUS: The message received is more important than the message intended Makes sense, doesn’t it! Of course, the message that is received is the message acted upon and if it is the [...]
THIS WEEK’S FOCUS: “Yes, but…” Most of us would be surprised – no, probably shocked – if we knew how many times we use the qualifiers “but”, “no” and “however” in a single [...]
THIS WEEK’S FOCUS: Remember to take your shoes off! We are often asked to put ourselves in the shoes of others when trying to understand where they are coming from – and this is probably one of [...]
THIS WEEK’S FOCUS: “Win-win” – cliché or mutually beneficial? It’s funny how many of us resist the notion of win-win; in fact, we resist most things that come up on a regular basis to the [...]
THIS WEEK’S FOCUS: What’s Oscar doing now? A year ago we were hoping that we would learn the truth of what happened between Oscar and Reeva on that fateful night two years ago. What I do [...]